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Loyalty Executive

Oddělení
Marketing & Digital
Úvazek
Plný úvazek
Lokalita
Praha

An exciting opportunity has arisen in our CRM/Loyalty team!

We are looking for a Marketing Executive (Loyalty/CRM) to help us in delivering our loyalty program (IQOS CLUB) for the CZ/SK/HU cluster. The ideal candidate will have proven CRM and loyalty experience working on building and managing a consumer related loyalty club/activities.

This role will be responsible for implementing key loyalty projects and initiatives (including communication planning, content development, email campaigns and campaigns performance).

WHAT WILL BE YOUR ROLE?

Management of creative development of loyalty communications materials (e.g.: newsletters, website, content)Management of IQOS Club content, campaigns, tier benefitsPropose and develop communications with IQOS club members (e.g. newsletters, SMS, wallet push notifications), logistics related process management (e.g. prizes, redemptions)Platform functionalities development - projects/activation driven developmentsMaintenance and optimization of the website, business requirement consolidation for future developmentsPerformance and campaigns reporting, reports and dashboard regular monitoring, website consumer insights generation, inputs into strategic decisions

WHAT ARE WE LOOKING FOR?

Experience in Loyalty Marketing (minimum 1 year)Czech/Slovak language mandatory, advanced EnglishUnderstanding of CRM platforms (e.g. Salesforce)Experience of planning, executing, and delivering Loyalty/Marketing CampaignsExperience with creating presentations to articulate projects overview and performanceCreative thinking alongside ability to challenge and do things differentlyFlexible and collaborative, team first, proactive attitude

WHAT DO WE OFFER YOU?

Flexible working hours / home office possibility25 vacation days and 4 sick daysMeal tickets, 5 000 points in BenefitCafe, Multisport cardSummer/winter vacation contributionLife & accident insurance, Pension plan with contribution (3rd pillar)
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